Privacy Policy

Who we are

E3DR provides electronics design, 3D printing, and repair services. For any privacy-related questions, contact Contact@E3DR.uk.

What information we collect

We only collect information that you choose to provide directly, for example your name, contact details, and the content of your message when you get in touch via email, SMS, or WhatsApp. We do not use analytics, tracking, or cookies to collect information about your visit to this site.

How we use your information

Information you provide is used solely to respond to your enquiry, discuss your project, and provide the services you've requested. We do not use your information for marketing, and we do not send newsletters or promotional emails.

Our legal basis for processing

Where you contact us with an enquiry, we process your information on the basis of legitimate interest, namely responding to a request you have initiated. Where a service is agreed, we process information as necessary to perform that service.

How long we keep your information

We retain correspondence for as long as reasonably necessary to handle your enquiry and to keep a record of work carried out, after which it may be deleted. If you'd like your information removed sooner, contact us and we will action this where we're not required to keep it for another reason (such as legal or accounting purposes).

Sharing your information

We do not sell or share your information with third parties for marketing purposes. Your information may pass through the standard infrastructure of the service you contact us via, for example your email provider, or WhatsApp's own systems if you message us there, which are separately subject to WhatsApp's own privacy policy.

Cookies

This site does not currently use cookies or similar tracking technologies. If this changes in the future, for example to add website analytics, this policy will be updated accordingly, and consent will be requested where required.

Your rights

Under UK data protection law, you have the right to ask what information we hold about you, request a copy of it, ask us to correct or delete it, and object to how it's used. To exercise any of these rights, contact Contact@E3DR.uk. If you have concerns about how your information has been handled, you can also contact the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this policy

This policy may be updated from time to time, for example as the business grows or its services change. The date below reflects when it was last updated.

Last updated: 14 Sep 2026